dhaka7's Terms and Conditions for Using the Service

1.1 Applicability of the Terms

These terms and conditions ("Terms") apply to all services provided through the dhaka7 platform, including online betting, casino games, live casino, and other related services. Browsing the dhaka7 website, creating an account, or using any service will be considered as acceptance of these Terms.

1.2 Changes to the Terms

dhaka7 reserves the right to amend, modify, or update these Terms at any time. Changes take effect from the date they are published. Users are advised to check this page regularly. Continued use of the service after any change indicates your agreement to the updated Terms.

1.3 Language

These Terms are available in both Bengali and English. In the event of any difference in meaning between the two versions, the Bengali version will take precedence.

2.1 Eligibility

To open an account on dhaka7, users must meet the following requirements:

• Must be at least 21 years of age. 21+
• Must be a legal resident of Bangladesh.
• Must register personally — opening an account on behalf of someone else is not allowed.
• All information provided must be true, accurate, and complete.

2.2 Single Account Policy

Each person may operate only one account. If the same person creates more than one account, it will be treated as a violation of dhaka7's policy, and all accounts may be closed with their balances forfeited.

2.3 Account Security

It is your responsibility to keep your account login details (username and password) confidential. dhaka7 will not be responsible if a third party uses your account. If you believe your account details have been compromised, notify our support team immediately.

2.4 Identity Verification

dhaka7 may request documents to verify a user's identity at any time. dhaka7 has the right to restrict deposits, withdrawals, or other features until verification is complete. To learn how your personal information is stored and used, please read our Privacy Policy.

3.1 Deposit Terms

The minimum deposit amount on dhaka7 is ৳200. Accepted deposit methods are: bKash, Nagad, Rocket, and Upay. When making a deposit, the correct account number and amount must be provided. dhaka7 will not be responsible for issues arising from incorrect information.

3.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 10 to 45 minutes. Withdrawal methods are: bKash, Nagad, Rocket, and Upay. Before making a withdrawal request, make sure the mobile number registered on your account is active and correct.

3.3 Legitimacy of Funds

Funds deposited on dhaka7 must come from a legitimate source. If suspicious transactions or indications of money laundering are detected, dhaka7 reserves the right to suspend the relevant account and conduct any necessary investigation.

4.1 Welcome Bonus

A 120% bonus is available on the first deposit at dhaka7, up to a maximum of ৳8,000. The wagering requirement for this bonus is 10 times the bonus amount. For example: on a ৳1,000 deposit the bonus is ৳1,200, total balance ৳2,200, and wagering required is ৳1,200 × 10 = ৳12,000.

4.2 General Bonus Terms

The following general terms apply to all bonus offers:

• Each bonus has its own wagering requirement — withdrawals from a bonus are not permitted until the wagering is complete.
• A bonus may be used only once, unless the offer terms state otherwise.
• A specified minimum deposit must be made to claim a bonus.
• dhaka7 reserves the right to modify or withdraw any bonus offer.
• A bonus may be cancelled if unusual or suspicious betting patterns are detected.
• Bonuses are for use in your own account only — transferring bonuses is not allowed.

4.3 Promotional Offers

The weekly reload bonus, slot adventure bonus, cricket bonus, and other promotional offers each have their own terms, which will be stated in the relevant offer description. Separate wagering terms also apply to birthday rewards and referral rewards.

5.1 Validity of Bets

Once a bet placed on dhaka7 has been confirmed, it cannot be changed or cancelled, unless dhaka7 decides to cancel it due to a technical error. dhaka7 has the right to accept or reject bets.

5.2 Technical Errors

If an incorrect result or payment occurs due to a software or hardware fault, dhaka7 reserves the right to correct it. Any reward given as a result of an obvious error will be considered void.

5.3 Sports Event Results

For sports betting, bets will be settled after the official result of the event is published. If a match is postponed, abandoned, or cancelled, bets will be settled according to dhaka7's set policy.

5.4 VIP and Cashback

dhaka7 has four VIP levels: Bronze, Silver, Gold, and Platinum. At each level, cashback is paid at a set rate on weekly net losses. Advancement to a VIP level is determined by the user's betting activity. To learn more about cashback benefits, visit our About Us page.

6.1 Fraudulent Activities

The following activities are strictly prohibited on dhaka7 and, if detected, will result in permanent account closure:

• Registering or making transactions using another person's identity.
• Operating multiple accounts for the purpose of misusing bonuses.
• Attempting unauthorised access to dhaka7's systems.
• Attempting to influence game or betting outcomes using any software or automated method.
• Colluding with other users to fix matches or engage in corrupt betting.

6.2 Account Suspension and Closure

dhaka7 reserves the right to suspend or close any account at any time without giving a reason. If a breach of the Terms is found, the remaining balance of the account may be forfeited.

7.1 dhaka7's Commitment

dhaka7 believes gaming is a form of entertainment. To help ensure it does not become an addiction, dhaka7 supports user awareness. dhaka7 offers self-exclusion, deposit limit settings, and account break options.

7.2 Age Limit

All services on dhaka7 are for persons aged 21 or above only. Gaming or betting by minors is prohibited by law and is ethically unacceptable. Providing false information about age may result in account closure and legal action.

7.3 Support and Advice

If you feel gaming is affecting your daily life, seek help right away. To learn more about dhaka7's responsible gaming policy and available support, please read our Responsible Gaming page.

8.1 Data Collection and Use

dhaka7 collects and processes users' personal data for the purpose of providing its services. Collected data is not sold to third parties. However, data may need to be shared when required by law or to ensure security.

8.2 SSL Security

All transactions on dhaka7 are secured through SSL encryption. We use the highest standard of technology to protect users' personal and financial information.

9.1 Service Availability

dhaka7 always aims to provide uninterrupted service. However, service may be temporarily disrupted due to technical maintenance, network issues, or other reasons. dhaka7 will not be directly liable for such situations.

9.2 Third-Party Services

dhaka7 uses services from various game studios and payment service providers. dhaka7's control over the activities of these third parties is limited. Liability for losses caused by third-party errors or delays will be determined in accordance with applicable law.

9.3 Risk of Gambling

Betting and gaming activities on dhaka7 carry financial risk. Users participate at their own discretion and at their own risk. Do not wager an amount you cannot afford to lose.

10.1 Support Channels

dhaka7's customer support team provides service 7 days a week, 24 hours a day, in both Bengali and English. You can get in touch via live chat and email.

10.2 Complaints Process

For any complaint or dispute, please contact dhaka7's customer support team first. The complaint will be reviewed promptly and a resolution will be sought. For answers to common questions, visit our FAQ page — many common questions are answered there.

10.3 Dispute Resolution

Any dispute between dhaka7 and a user will first be attempted to be resolved through discussion. If no resolution is reached through discussion, further steps will be taken in accordance with applicable law.

11.1 Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining parts will remain fully in effect.

11.2 Entire Agreement

These Terms form the complete legal basis for the relationship between dhaka7 and the user. Any previous oral or written understanding is replaced by this document.

11.3 Transfer of Rights

A user may not transfer any of their rights or obligations under this agreement to a third party. dhaka7 may transfer the rights and obligations under this agreement as it requires.

11.4 Contact

If you have any questions about these Terms, please contact dhaka7's customer support team. Our email address: [email protected]